Terms of Service
The terms governing your use of Lifelyze, including subscriptions, billing and refunds, AI features and acceptable use.
Please read these terms carefully before using Lifelyze.
Last updated: November 7, 2026
These Terms of Service govern your access to and use of Lifelyze. By using the app, you agree to these terms.
1. Acceptance of Terms
By accessing or using Lifelyze, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the application. Violation of these terms may result in account suspension or termination.
2. Use of Lifelyze
Lifelyze is a personal productivity application providing calendar management, budget tracking, note-keeping, health and workout tracking, reminders, AI-powered insights, sharing of items with other people, messaging and optional Coach plans, and an optional public community library (Discover) where you can publish and discover meals and workouts. You agree to use our services only for lawful purposes and in accordance with their intended use.
3. User Conduct
You agree not to engage in any of the following:
- Using the application for any unlawful purpose
- Attempting to access another user's account without authorization
- Sending spam, harassing, abusive, or unsolicited messages to other users
- Interfering with or disrupting the operation of Lifelyze
- Attempting to reverse engineer or exploit any part of the service
- Violating any applicable laws or regulations
4. Sharing and Shared Content
Lifelyze lets you share items you create. When you share with a friend inside the app, a copy of that item is delivered to that friend's account for them to accept or decline. When you share externally - by text message, email, or your device's share sheet - the item's details and a generated image are passed to the third-party app or service you choose, whose own terms then govern that content. When you publish an item to the public Discover library, it becomes visible to all users (with your username or anonymously, as you choose) and they may copy it into their own accounts; you can unpublish it at any time. You are responsible for the content you share or publish and for ensuring you have the right to distribute it. Do not share or publish content that is unlawful, infringing, offensive, or that you do not have permission to distribute. We may remove published content that is reported or that violates these terms, and may suspend accounts that repeatedly do so.
5. Messaging and Coach Plans
Lifelyze lets you message other users 1:1, in group chats, and - if you are a Coach - by broadcasting to your members. You are responsible for the messages you send and agree not to send spam, harassing, abusive, threatening, or unsolicited messages, or to use messaging for any unlawful purpose. Report and block controls are provided, and we may suspend or terminate accounts that abuse messaging.
Coach is an optional paid role that also includes Premium. A Coach may invite members with a shareable code, and redeeming that code grants the member Lifelyze Premium at no cost for as long as they remain on the Coach's plan, up to the seat limit of the Coach's tier (Starter, Pro, or Elite).
What a Coach can see and do. Joining a Coach's plan shares your PROGRESS with that Coach so they can coach you: your food logging, your workouts and steps, and your weigh-ins. Your body measurements and your progress photos are NOT shared unless you switch them on yourself. You control all of this - every category can be switched off at any time on your Coach page, and doing so does not affect the Premium included with the plan. A Coach can never see your notes, budget, calendar or reminders, and can never add to, change, or delete anything in your account. A Coach may send you routines and meal plans, which arrive as suggestions you can accept or decline, and may send you messages, including automated check-ins and reminders they have configured. A Coach may also keep private notes about you that you cannot see. You may leave a Coach's plan yourself at any time from your Coach page; leaving ends the Coach's access to your progress and ends the Premium that came with the plan. Member Premium granted this way is tied to the Coach's plan and ends if the Coach removes the member, the plan lapses, or the plan is terminated. We may revoke a Coach's plan, seats, or a member grant in cases of abuse, fraud, or violation of these terms.
6. Third-Party Integrations
Lifelyze optionally integrates with third-party services including Google Calendar (calendar sync), the Apple Calendar (Apple EventKit; two-way event sync on iPhone, Premium feature), Apple Health and Health Connect (two-way health data sync on iOS and Android respectively; Premium feature), Spotify and Apple Music (optional workout music playback control), the YouTube Data API (exercise tutorial search; only the exercise name is sent), the public RSS feeds of news publishers that have permitted it (headlines and links in the optional News tile, credited to each publisher; headlines belong to their publishers and open on the publisher's own site, and Lifelyze does not write or endorse what they say), Anthropic's Claude AI (cross-domain AI Insights, Weekly Report, and AI alerts; and, if you enable the optional Claude connector via the Model Context Protocol, reading and editing the data you authorize), Google Gemini (MyAI chat and tool-driven insights), Groq (food photo analysis, nutrition label scanning, barcode digit extraction, recipe generation, and notification summaries), Open Food Facts and USDA FoodData Central (barcode nutrition lookups; Open Food Facts product data is made available under the Open Database License (ODbL) v1.0, opendatacommons.org/licenses/odbl/1-0, and USDA FoodData Central data is in the public domain), Resend (transactional and notification emails), PostHog (product analytics and session replay; opt out in Settings > Privacy), and RevenueCat together with the Apple App Store, Google Play, and RevenueCat Web Billing (subscription billing and payment processing for Premium subscriptions). Restaurant names and logos shown with official menu nutrition are trademarks of their respective owners, are used only to identify each restaurant, and do not imply any affiliation with or endorsement of Lifelyze. Your use of these integrations is subject to their respective terms of service. Lifelyze is not responsible for the practices of these third-party providers.
7. Subscriptions, Billing and Refunds
Lifelyze is free to use. Optional paid plans unlock additional features.
Plans and pricing. Lifelyze Premium is offered as an auto-renewing monthly or annual subscription. Coach is an auto-renewing subscription offered in three tiers by member count (Starter, Pro, and Elite), monthly or annually, and includes Premium. Optional AI credit packs are one-time, non-subscription purchases that do not expire and are consumed only after your monthly allowance is used. Current prices are always shown in the app before you confirm a purchase, and may differ by country and store.
Billing and auto-renewal. Purchases are processed by the store you buy through: the Apple App Store on iOS, Google Play on Android, or RevenueCat Web Billing on the web. Your subscription renews automatically at the then-current price for the same period unless you cancel at least 24 hours before the end of the current period, and your account is charged for renewal within 24 hours of the period ending. Payment is charged to your store account on confirmation of purchase.
Free trials and introductory offers. Where a free trial or introductory offer is available, it is stated at the point of purchase. Any unused portion of a free trial is forfeited when you purchase a subscription. Unless you cancel before the trial ends, the subscription converts to a paid subscription automatically.
Cancellation. You can cancel any time and cancellation takes effect at the end of the current billing period, so you keep paid features until then. Manage or cancel your subscription in the App Store under your Apple Account subscriptions (iOS), in Google Play under Payments and subscriptions (Android), or in Lifelyze Settings (web). Deleting the app does not cancel a subscription.
Refunds. Refunds are handled by the store that processed your purchase and are subject to that store's policy; Lifelyze cannot issue refunds for App Store or Google Play purchases. Except where required by law, payments are non-refundable and we do not provide refunds or credits for partial periods, unused AI credits, or unused Coach seats.
Price changes. We may change prices. A change to your renewal price will be communicated in advance as required by your store, and takes effect at your next renewal. If you do not accept the new price you may cancel before it takes effect.
Coach seats and comped Premium. Premium granted to a member through a Coach's plan is a benefit of that plan, not a separate purchase, and ends when the member leaves the plan, the Coach removes them, or the Coach's plan lapses or is terminated.
Changes to plan contents. The features included in a plan may change as Lifelyze evolves. We will not materially reduce the features of a paid plan during a period you have already paid for without offering you notice and the ability to cancel.
8. Financial Data
Budget figures in Lifelyze are the ones you enter yourself or capture by scanning a receipt. Lifelyze does not connect to your bank, never asks for banking credentials, and never initiates financial transactions on your behalf. Financial insights provided by Lifelyze are for informational purposes only and do not constitute financial advice. The optional take-home (gross-to-net) pay estimator computes an approximate figure from generalized federal, FICA, and state income-tax tables; it is an estimate for budgeting purposes only, is not tax advice, and may differ from your actual take-home pay. Consult a qualified tax professional for advice specific to your situation.
9. AI Features
Lifelyze's AI features use multiple providers. The cross-domain AI Insights (Patterns and Weekly Report) and AI alerts (alerts you describe in your own words) are powered by Anthropic's Claude - relevant organizer data is sent to the Anthropic API for analysis. MyAI (the chat assistant) is powered by Anthropic's Claude on Premium and by Google Gemini on the free plan, and the per-feature/tool-driven insights are powered by Google Gemini - your messages, any photos you attach and the organizer data the assistant looks up on your behalf may be sent to the corresponding provider's API. Food photo analysis, nutrition label scanning, barcode digit extraction, and notification summaries use Groq. Secrets, tokens, passwords, push endpoints, and push keys are redacted before any data is sent. Providers do not retain your data after the response is returned. All AI-generated insights are for informational purposes only and do not constitute financial, medical, or professional advice.
10. Privacy Policy
Your use of Lifelyze is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.
11. Disclaimer of Warranties
Lifelyze is provided "as is" without warranties of any kind, either express or implied. We do not guarantee that the service will be uninterrupted, error-free, or that any defects will be corrected. Use of the service is at your own risk.
12. Changes to Terms
Lifelyze may update these Terms of Service from time to time. Significant updates will be communicated via the application. Your continued use of Lifelyze after changes constitutes acceptance of the revised terms.
13. Contact Us
Questions about these Terms of Service? Contact us at hello@lifelyze.com.
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